Webpublic Help Information


Payment Entry

Reference:
The account number against which you are making the payment, e.g. your council tax reference number.
Amount:
The amount you wish to pay against the account specified above. Enter the amount in pounds and pence. (E.g. 10.00 = £10)


Card Details

Card Type:
Mandatory. Select a permitted card type from the drop down list. If your card type is not in the list, we are unable to accept payment using that card.
Card Number:
Mandatory. The 16+ digit number shown on the front of the card. Enter without any spaces between the numbers.
Issue Number:
Shown on the front of some cards. Some issue number are represented as a 1 or 2 digit number, e.g 1 or 01. Enter the issue number as shown on your card.
Security Code:
This is the last group of three digits printed within the signature strip on the back of the card. Failure to enter the code could result in a declined card payment.
Issue Date:
MM/YY format, shown on the front of some cards. Select the corresponding Month and Year values from the drop down lists.
Expiry Date:
Mandatory. MM/YY format, shown on the front of all cards. Select the corresponding Month and Year values from the drop down lists.


Payer Details

Address:
Some types of payment you to enter your name and address. If any of the payments in your payment list fall into this category, you will be prompted to enter Payer Details. The following fields must be filled in when payer details are required:
  • Title
  • Forename
  • Surname
  • House No
  • Street
  • Post Town
  • Postcode


Security Details

The details of the card holder must be entered.



House No:
The house number from the address to which correspondence relating to the specified card is sent. If there is no house number in the address please enter the word NONE in the house number field. Failure to enter could result in a declined card payment.
Post Code:
The post code from the address to which correspondence relating to the specified card is sent, entered without spaces. Failure to enter could result in a declined card payment.